Refund policy

Return & Refund Policy Last updated: June 18, 2026

Because all Ink Drop Co. products are custom-made to order through our print-on-demand partner, we do not accept returns or exchanges for buyer's remorse or sizing issues — please refer to our size guide before ordering.

Damaged, Defective, or Misprinted Items If your item arrives damaged, defective, or misprinted, we will make it right. Claims must be submitted within 15 days of receiving your order by contacting support@inkdropco.com with your order number and a clear photo of the issue. Approved claims will be replaced or refunded at no cost to you.

Lost Packages For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date.

Wrong Address If an address provided is insufficient and the shipment is returned, you will be responsible for reshipment costs once a corrected address is confirmed.

Unclaimed Shipments Shipments that go unclaimed are returned to our facility. Reshipment costs will apply. Unclaimed returns are donated to charity after 30 days.

Non-Returnable Items We do not accept returns on sale items or gift cards.

EU Consumers In accordance with Article 16(c) and (e) of Directive 2011/83/EU, the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalized items.

Questions? Contact us at support@inkdropco.com and we'll be happy to help.